I have an adult parent that has registered as a Merit Badge Counselor.
He has two Scoutbook accounts.
- Fist account has his correct email address and he can manage his profile and has his valid memberID, but he doesn’t have MBC options.
- Second account has the bogus “firstname.lastname@example.org” address and a grayed out blank BSA member ID. This account is searchable in the MBC list.
We need help getting these accounts merged or fixed. Local Council says they cannot help with Scoutbook glitches and apparently there is no helpdesk for Scoutbook??