Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
Hi all, a few weeks ago my advancement chair lost access in SB. He was paid for and rechartered this year. I was able to go in under his roles and click update which would fix it until the next day. Something seems to be resetting each night. Also this shows next to his name on the roster. Please help! Super annoying. W.T. is our advancement chair.
I would recommend that your Cubmaster first check the pack’s official Roster at my.scouting. If the Cubmaster does not see W.T. there, then the Cubmaster (or Committee Chair or Chartered Org. Rep.) should contact the local council.