We use TroopTrack for our Pack. Every time I upload the .txt file it processes fine, but the next day the status says ‘Failed.’ There is not explanation why it is failing.
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So it uploads fine - and then you wait and it says fail?
@KellyCromwell I will send you a direct message - look at avatar in top right corner to find it
Anyone else have this problem? I posted this almost 2 weeks ago…
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Kelly,
Not only have I quit using IA 2.0. I am now on a campaign to get BSA to abandon this platform, which ironically at one time warned us not to use.
I am also a TroopTrack user. Tried the upload for the first time yesterday. Upload completed successfully, but sat in Pending for over 24 hours - I was advised to cancel and re-upload, which I did today. Again, the upload completed successfully. This time it first went into Pending status, then after a few minutes I got the Failed status, like @KellyCromwell. And no explanation. I don’t see a resolution posted here.
The process had a bug that was fixed an hour ago - try deleting and reuploading @JimJeffery
