Advancement sync and also parent sync?

As a parent, I can’t figure out what I did to scoutbook. My son and I used to have 2 separate log in for scoutbook, but now mine doesn’t work and his logs in as me and him.

Also, when I click on the troop, all the other scouts have a little red circle with an A by their name and my son does not. The pop up for everyone else says “Advancement is synced with the BSA national database” and I’m guess his is not?

Thank you for the help, I’ve been trying to learn Scoutbook but obviously not doing it well.

I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

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