Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
There is no “age limit” set by national. It is up to the parents. To enter calendar events, they must be given the leadership role of “Calendar Editor”. We have done this for the Scribe, SPL, and ASPL.
The mother did say he has an email account. However she made mention of age needing to be 13 or under 14 that it wasn’t allowing her to invite him?? This has been back and forth email will try to speak with the parent this evening on the invitation.
I have scouts in my troop who have Scoutbook accounts and these scouts are 11 years old. Their Scoutbook accounts are less than a year old.
Is the parent confusing age restrictions from an email client like GMail with Scoutbook? I seem to recall GMail putting some restrictions on his email account because he was under 13 when we set it up. That never affected his ability to use Scoutbook.
If this isn’t a bug, I"m curious to hear what the problem ended up being.
SUAC members have been contacting my via private messages after looking up the specific Scout information. Short answer is that the Scout had separate my.scouting and scoutbook accounts. I believe the Scout had a my.scouting account for training(Den chief I believe) at some point prior. However when the parent went to invite them into Scoutbook had some issue. Somehow a second account was created for it. Not totally certain what was configured with each account type and/or what the proper SB invite process is in case. Hopefully we can get these duplicate accounts consolidated to allow SSO.