So, I reported a problem with accessing the Legacy Tools at my.scouting (JIRA HD-156961). The report was:
To Whom It May Concern:
When attempting to reach the Manage Member ID page under Legacy Tools from my.scouting.org, I received the following error:
which had the URL of:
Can you please advise if there is a different way to reach the Manage Member ID functionality now? I need to associate a new BSA ID with my account.
For my trouble, I got a password reset by support and a message that my member ID had been updated (notice that I didn’t provide the new BSA ID in my bug report). In fairness, I now have access to the Manage Member ID functionality, but does anybody know why that would require a password reset? I just had to go through and reset my password to something secure (vs the dictionary word that was used as my “new” password in the reset), and I’m wondering what they updated as my member ID.
So, apparently the answer is:
I apologize sir, I rebuilt your account and had to verify it was working correctly. If you wish to change it back the steps are:
I’m not sure why rebuilding the account would be necessary to remedy what looks to an outsider like a link malfunction, but there we are. I suppose that’s why I’m a structural engineer, not a SysAdmin.