Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I have never tried from just a parent account so cannot answer. Also not sure why you are doing it that way, honestly more work for you to slowly have to approve each one when the scouts individually enter it.
Yeah, I have to agree, not to be mean, “you’re doing it wrong”. The way you are doing it makes sense, but doesn’t seem to be the standard or usual approach. I’d recommend that if you are going in, just add all that attended that activity. We do it by looking up who was marked as “attended”. One person to “feel the pain” instead of a dozen or more.
I wasn’t aware there was a right or wrong way to use a built-in feature (“joining an event”) to the tool. Our approach is simply that it’s the scouts responsibility to document their own camp nights and service hours. We do try to make it easier by creating a group event for them to join, but ultimately the documentation is their responsibility. If this is indeed the “wrong way” to do it, then why is the ability to do it in the tool?
The tool is fragile and seems to have some “dead ends”. Our unit discussed having the Scouts do it, but since it is more fragile than ideal and that it would take an adult maybe an extra 60 seconds, we enter it for them. In the future, when the tool is more mature, we would love to go back and correct it.
For Scout involvement we have them print their own permission slips and have the Scribe take attendance. Based on that attendance, we go in and make the entries here.
@DonovanMcNeil That response was directed at @Matt.Johnson’s comment that I was “doing it wrong”. Apologies if my message didn’t come across as intended.
I will say this - he’s not wrong that the system is “fragile” with lots of “dead ends”, and I seem to be developing an unfortunate skill of finding those, especially this week, so my frustration level is high. I don’t think a system that Scouts and leaders rely on should be able to legitimately be described as “fragile” or cost our leaders more time dealing with the system than working with/for the Scouts themselves.
Update - I confirmed that both of the scouts having issues were indeed going through parent accounts. These were 2 of our younger scouts that hadn’t set up their own access. Good news is this was finally what encouraged the parents to get independent access setup for their scouts. Woo hoo! Thank you for the help!
Today (1/6/2023) my son logged into SB from his own dedicated account to review his activity logs so that he could also write them down in his BSA Handbook. His Hiking Log on his main page shows 18.14 miles, but when he clicks on “hiking” the individual records of his hikes do not appear. Note that he get the API error at the top of his screen.
@DonovanMcNeil Thanks for the info. I tried SHIFT+Refresh and when the page reloads, it takes me back to the main profile page and did not resolve the issue. When I click on “hiking” again, it get the same API error. I also tried using an incognito window and that did not resolve the issue either.