Black pug parent portal issues

Technology Strategy and Plans
1

Hello! I’m in a time crunch to check my scout’s registrations for camp that starts tomorrow and possibly change a MB selection. Black Pug parent portal keeps taking me to last year’s camp. I’ve tried clearing history, different browsers, logging in from a fresh link and I can’t get to the correct registration. My portal code and pw are the same from last year - but I think that’s normal. Any suggestions? Also, I’ve tried creating and account and logging in, but since a leader registered my scout, there isn’t anything in my account.

Edit: thanks for your help, I’ve reached Troop leadership and they’re checking for me. All resolved.

2

@TonyaH Blackpug is not a Scouting America Product. It is a private company. I would start by contacting your council as they are the ones with the contract for Blackpug.

3

That’s a good idea, thank you!

4

@TonyaH Another option would be to contact the leader in your unit who is responsible for the registration.

5

Yeah, Saturday afternoon, I’m trying to reach people. Thanks!

6

Have you tried Forgot Password and your email?

7

Yes, my account doesn’t have any info in it I think because leadership registers the scouts.

8

I think you might need a new parent portal code for this year.

9

AND if this is something from a new council or outside your council - your BP user might not work and you will need a new one - I used to have 3 for the various councils we did things in.