For our upcoming events on the scoutbook calendar, we have reminder emails set up to go out at various intervals before the event. Lately, these email reminders have not been received by folks in our troop. I have verified the settings are correct, but the emails are not being received. If I send an email through the message app on scoutbook, those emails are received. Any help will be greatly appreciated - thank you!
@RyanHaley - already noted
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FYI the ASAP type notifications have been received, but the other notifications set at specific hour, day, week, month intervals are not being received. Thank you!
This is a known issue. ASAP and scheduled reminders use different processes. There is an issue with scheduled reminders that IT is investigating.
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This has been resolved. Although, some that were missed may be lost.
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