Can log into my.scouting but not scoutbook

Scoutbook Using Scoutbook & Scoutbook Plus
1

I keep getting the error “We were not able to find a Scoutbook profile linked to this gmail account. If you already have a my. Scouting account, please login here.” Even though I’m using the same log in as I do on my.scouting. I tried logging in with Google and Apple. Nothing is working with scoutbook

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2

@JuliaGanoe1 - have you tried on a pc ? Or on the phone log into my.scouting then click on the scouting America web links tile then tap the scoutbook plus line.

3

@JuliaGanoe1 are you using the wings username? or an email as a user name?

4

I’m using the Wings username

5

@JuliaGanoe1 please try again

6

I finally got in on the webrowser but the app still won’t let me click on my profile to log in

7

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When I try to click on my name it goes lighter but doesn’t do anything

8

@JuliaGanoe1- so this is the red scouting app

9

I had the same issue. Deleting and reinstalling fixed it.

10

Thank you all for your help and for the suggestion, that worked.