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Can not change a leaders positions

I am an ADMIN (since day one) of our troop. I can not change one of our AS to give him ADMIN rights too? I can access everyone else but not his. He has full access but still cannot see any leader info for contacts and ID info so I’m hoping ADMIN will allow for that.

@SteveMacCall-Carter what is the BSA #?

12575836 (name removed by moderator) I poked around and because our recharter )Our Council doesn’t post until around March) hasn’t been posted I had to go in and update some of our positions so I reinstated his old position and could make the change to admin. He still can’t open any adult info by clicking their name in the roster though.

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