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When I try to start a new merit badge, I get sent back to the main dashboard window.
I go to My Account My Advancement Start Another Merit Badge (+ Symbol)
When I click on the + symbol, we get kicked back to the main Scoutbook menu.
I am not sure if this is related or not, but my Scoutbook profile defaults to my Cub Scout history, rather than my current Boy Scout profile. I have to go into my memberships, and change to the Scouts BSA membership to see my current Scouting profile.
Check to see if you have a current pack membership listed under your My Memberships. If so, ask one of your troop Scoutbook admins or a parent to put an end date on the membership.
Unfortunately it looks like it only fixed half of the problem.
My Scoutbook page goes to the Boy Scouts profile now. I tried to start a merit badge, and was able to get the full MB list. I logged out of Scoutbook.
I logged back in to Scoutbook 5 minutes later. When I tried to start a MB, I get the beach ball spinner, and get kicked back to the Scoutbook main menu.
We discovered that the parents’ account can start a new merit badge, but the Scout account can not start a merit badge. The Scout can get into the merit badge activity once we add it from the parent account.