Can’t connect to my own scout in scoutbook

I’m having issues connecting to my Scout in Scoutbook. It comes back with an error saying, “We can’t connect to this scout.” Help!

From what I can tell, you’re already connected to R. I did find two accounts for you, which I merged.

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Hi Jacob! I have another scout as well, the Troop just moved completely to Scoutbook so trying to connect to him. Here is his member ID 132039135

Have you tried going to Scoutbook > My Connections and clicking the parent link in red at top - or is that where you received the error? @LauraHollingsworth

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