Den Leader for Lions has admin access, however, cannot add admin access for Tiger Den, or any other position. Each time Pack admin tries to, it goes to the “Whoops! We encountered an error trying to process your request. Please go to the … to report this issue.”
@VanessaTiede so is this in Legacy Scoutbook?
The Admin might want to try - Go to unit Roster in Scoutbook > Click your name > click Admin > click Update - that might reset it
When I click on the name, then positions, it goes to the error. Scoutbook.scouting.org.
OK that is a know issue - just click refresh on the error page
Okay, did that, it cleared the error, but there is no “add position” button now.
I tried going into a different leader, and it’s the same result.
No + Add at bottom of page? For P3059? Have you tried resetting your Admin with directions above?
Apologies, I’m in a different unit. NAMES REMOVED
@VanessaTiede please do not post names.
FYI only, tried to add her via the “add leader” in the Tiger den, but it did not find her in the system with any of the search options.
@VanessaTiede I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)
@VanessaTiede is the individual a registered leader in the unit?
Yes, in fact, she is the Lion Den leader, and Lion Den Admin.
I’m having an issue adding a Den Leader in scoutbook. Same problem as most here. Name doesn’t show up. Getting an error. I’ve done the refresh.
@SueHassett - is this person listed on the roster at my.scouting.org as a registered leader ?
