Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
@CrystalDurette if the adult was registered as Cubmaster they would be in Scoutbook automatically. Has the Adult filled out an Adult Leader Application? It does not seem so
They were a Den Leader last year, and had this same trouble getting set up in Scoutbook as a Lion Leader.
I will check with them.
Can you point me to where they can submit this application? Is it an online application that will link for council to re-set up their classification?
Is there anything else that I should check on with their set-up?
@Stephen_Hornak this person has never been a registered leader - you need to talk to your DE or Austin - a Key 3 can see this at my.scouting.org > unit > Roster - that is the official roster
Thank you! I believe we’ve found the issue - It IS with his Adult Leader application that is MIA between committee chair and council. So, we are starting to track it down in the sign-off and hand-off process. Appreciate it.