Scouting Forums

Cannot connect to scouts in SB

every time I click connect on scoutbook to connect to my scouts, the page just circles back to the dashboard. I have opened a ticket, because my committee member who added me to scoutbook said that she already connected me to the scouts. IT replied back to my ticket saying that someone in my unit has to give me permission. I am going on a few months now without being able to use scoutbook. I cannot add any of my cups adventures or see what the previous den leader added in.

Do you have the den admin position? Check under your positions if it is listed and if it shows a green shield by it. If not, have the pack admin add it. If so, go to the roster page, click your name > edit positions > den admin > update. That can often refresh permissions.