Scouting Forums

Connection Manager - Troop Admin unable to connect with 2 scouts

I’m a Troop Admin for our Scouts BSA troop. I am unable to ‘connect’ with 2 recently added scouts. They are listed as ‘verified’.

I sometimes get a popup that says ‘You do not have permissions to change this scout’s permissions’. Other times it attempts to change it but just sits there spinning.


go to you account > My Positions > Click the Admin one to open it > Click Update - that usually solves it

Thank you for the suggestion.

Unfortunately, while it got me further along, it didn’t quite fix it. I was able to click the box in Connection Manager that would give me full access to the scout but I then get an error. I’ve listed it below.

" Whoops! We encountered an error trying to process your request.
Our webmaster has been notified and will fix it ASAP!"


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