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Connection Manager - Troop Admin unable to connect with 2 scouts

I’m a Troop Admin for our Scouts BSA troop. I am unable to ‘connect’ with 2 recently added scouts. They are listed as ‘verified’.

I sometimes get a popup that says ‘You do not have permissions to change this scout’s permissions’. Other times it attempts to change it but just sits there spinning.

YIS,
Glenn

go to you account > My Positions > Click the Admin one to open it > Click Update - that usually solves it

Thank you for the suggestion.

Unfortunately, while it got me further along, it didn’t quite fix it. I was able to click the box in Connection Manager that would give me full access to the scout but I then get an error. I’ve listed it below.

" Whoops! We encountered an error trying to process your request.
Our webmaster has been notified and will fix it ASAP!"

YIS,
Glenn

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