I cannot find my son’s scoutbook account. I used to have access but now its gone. There are a number of issues.
First, I have two email addresses that both have the same username
XXXXXXXXXX and XXXXXXXXXX. In scoutbook I have two dashboards, and they are both the same. Neither dashboard shows my sons.
Second, I moved from out of state and am trying locate the account to initiate a transfer. I tried to connect my account to my sons, but “records could not be found” when I typed in my son’s Member ID from the welcome email I got back in 2018, along with his last name and birthdate.
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My Member ID #XXXXXXXXXX