Can't approve AOL Advancement

[MikeSchmidt]

I’m a AOL den leader and up until Aug. 10th I was able to mark off completed tasks. Now everything is disabled. I now have this comment when I open up a task for each of my scouts:

Youth is not eligible to earn this advancement and must be registered in the appropriate den level for this rank (Keep in mind a rank will be automatically started when a youth is assigned to a den and cannot be revoked, but eligibility to record progress is dependent on den assignment).
Help please,
Thank you, Mike

[Stephen_Hornak]

@MikeSchmidt - are the scouts in an AOL den… I suspect that they are not if you are trying to add AOL adventures. The message means exactly what it states.

[AmeeBailey-Speck]

I have the same issue. They are in an AOL Den. But something has changed.Where would you check to make sure all the settings are correct?

[DonovanMcNeil]

@AmeeBailey-Speck do they all have the AOL Member position as shown here

[MikeSchmidt]

Yes, they are all in an AOL den. I have entered electives that my kids have completed this summer with no issue. Now everything is disable and there is a box that says "youth is not eligible to earn this aware. I’m on 2024 current. No one can tell my why every task is disabled? For example my scouts have completed 1-4 on knife safety and I was able to log those as done. It shows the date 1-4 was completed but says disabled.

So on the roaster they need to say AOL? If so who does this and why was I able to enter electives this summer? I appreciate any and all help. thanks

[Stephen_Hornak]

@MikeSchmidt - that is why we were asking if they were in an AOL den…and as you show they are NOT in an AOL den.The den must be advanced to AOL in edit den.

[DonovanMcNeil]

@MikeSchmidt

@MikeSchmidt this looks like they are in a Webelos Den - not an AOL den - happy to do a quick screenshare to help