Can't Assign Den Leader - Search Not Finding Adult Leader

[NicholasFloersch]

I have a den with no leader. I want to assign an existing leader. The existing leader is currently in the system and can login and has access. She has been den leader for other dens. When I go to assign the den leader and search for this adult leader, it cannot find her. It cannot find her by name, by e-mail, or BSA Member ID. The search finds no matches.

[DonovanMcNeil]

What is the BSA #? @NicholasFloersch

[NicholasFloersch]

The BSA ID is 136937406 -

[DonovanMcNeil]

That person is not currently registered with the BSA - they would need to be registered to be a leader in Scoutbook

[NicholasFloersch]

Then how are they a leader for other dens? And how can they login?

[NicholasFloersch]

[DonovanMcNeil]

That is a bug that DEV is cleaning up

[NicholasFloersch]

So are we saying she was registered (she has a BSA ID) but that it is no longer current or something? Is it just a matter of needing to pay a registration fee or something?

[DonovanMcNeil]

She last had a registered position 2019 - 4/12/2021 BSA locked down SB Leadership to just registered user - some got overlooked like this

[CharleyHamilton]

@NicholasFloersch

And how can they login?

Note also that, in addition to the bug allowing non-registered adults to show as unit and subunit admins, anyone with an account (e.g. parents) can log in. What you’re seeing is a result of changes that were made to require that anyone listed on the “leader” roster in a unit be registered as a scouter with the BSA.

@NicholasFloersch

So are we saying she was registered (she has a BSA ID) but that it is no longer current or something?

Having a BSA ID doesn’t necessarily mean someone is or was registered as a scouter. Parents who have an account at my.scouting.org are assigned one, for example, whether or not they eventually register as a scouter.

@NicholasFloersch

Is it just a matter of needing to pay a registration fee or something?

The adult needs to submit an adult application. On it in the lower right corner, their existing BSA ID should be included to minimize the chances that they will receive a “new” Scoutbook account. They should ensure that their name, DOB and email in Scoutbook match what they put on the application, also to minimize the chance of ending up with a duplicate account.

[NicholasFloersch]

Can you clarify what registered means? Registered with BSA or with SB? Who would she need to re-register with? Or is it that the Pack needs to register her? Is that something I can fix as a pack admin?

[CharleyHamilton]

@NicholasFloersch,

@NicholasFloersch

Or is it that the Pack needs to register her? Is that something I can fix as a pack admin?

@CharleyHamilton

The adult needs to submit an adult application. On it in the lower right corner, their existing BSA ID should be included to minimize the chances that they will receive a “new” Scoutbook account. They should ensure that their name, DOB and email in Scoutbook match what they put on the application, also to minimize the chance of ending up with a duplicate account.

[JenniferOlinger]

By “registered”, we mean registered as an adult leader with the BSA.

The adult will need:

• BSA adult application (can be done online in most cases or paper application)
• membership fee (if applicable)
• current YPT
• criminal background check (CBC)

Some units, chartered organizations, and councils might have additional requirements.