Can't connect with new scout on roster

I was able to successfully transfer in a new scout from the pack to my roster but now it is not letting me make a connection. I checked that my admin key is in place. I should be able to have full control over all the scouts on the troop. How can I fix this?

@CasandraCartagena - I would go to your account then your positions the on the admin position click on it then click update

@CasandraCartagena Try resetting your Troop Admin role in Scoutbook by going through the Troop Roster page. Here’s how:

  1. Go to the Troop Roster page in Scoutbook.
  2. Click on your name.
  3. Click on your Troop Admin role.
  4. Click “Update” to save.

Please do not go through My Account → My Positions, because that path doesn’t work.

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I would have gotten away with my instructions were it not for @JenniferOlinger - but yes… that is the step by step that will fix it. :slight_smile:

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