Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I am the Cubmaster for our Pack, we just added a new Scout (paper application turned in to Council) and on the Roster it says that I am not connected to the Scout Under Connections Manager it shows that I have Full Control but in My Connections it says that I can only view their profile. I am listed as the Pack Admin and I have Full Control of all other Scouts, just not this one. I did send an invite to the Scouts parent to connect but I figured that as Cubmaster and Pack Admin I wouldnt need to do so.
Please send an e-mail to scoutbook.support@scouting.org describing the problem with the Scout’s name, BSA Member ID, unit and council. When you get back an automated e-mail with an SSD number in the subject, post the number here. You should be connected with full control. We will have the developers look into the problem.