Can't enter rank advancements

Ranks are again working

Working again.
Thank you.

Did it stop working again because I’m still getting the same error message now. I’ve tried logging out and back in since it seems to be working for some of you. Any advice or did it go back down?

@LoriMurphy it is working fine - try holding the SHIFT key and reload the page

@DonovanMcNeil thanks, I just tried that and still get the error. I’ll play around with it.

try a private window or clear your cache

@DonovanMcNeil thanks again, I tried both of those actions on two different computers on two different servers and I am still getting the message. I’ve never had a problem getting in before. Any other suggestions? Thanks in advance.

I’m getting the same error and I just logged into the system today so it shouldn’t be a caching issue. Any idea? Doing this manually will be a massive pain as the site looks to be very easy to use in comparison.

This isn’t working for me either, just tried on two different computers/networks. Have to run up to Council now and see if they let me purchase.

ok this is working for me still - if one of you can take time for me to setup a screenshare to see it I can report to developers

This is the error message I keep getting when trying to record

@CaitlinDonohoe yeah - but I need to see it fail on the backend to see what is failing
should be pretty quick

@CaitlinDonohoe so for you it is Adventures failing not ranks?

Yes, I haven’t tried it for ranks. I do not have anyone ranking up at the moment.

I was able to log in yesterday and successfully entered rank advancements. Thanks

Yes, this is my issue too. I’m trying to update adventures. Haven’t tried ranks.

Confirmed I can update ranks but not adventures. However 90% of what I need are adventure awards right now:)

1 Like

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.