Cant get parent to a leader role

Scoutbook Using Scoutbook
1

Hello,
I know you dont like private info here I have a parent who has two BSA numbers in Scoutbook and Neither one will let me add this person as a Den Leader. I know the admins here have fixed this before for me so please help.

Thanks

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@DavidLafko post the BSA #s and we can take a look

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The BSA Number we want to keep is 12854075 The bad number is 13144533

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@DavidLafko I merged the 2 SB Users - the 533 is a deleted number. This adult is not a registered leader and therefor cannot be given a leader position in SB. They need to register, take YPT, ect.

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Perfect thanks I just called and she is going to do it all today Good Catch

Thanks as always

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if she uses paper application she needs to include 12854075 so she does not get another number - otherwise she does have a my.scouting.org log in - she could do online application if your unit has it turned on for adults

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