So, I have a cub scout that had two accounts made for him. One by his parent who didn’t think it went through, and reached out to council and council created one for him (meanwhile the other one processed). No big deal- ended membership for the council created one in SB and went along my merry way. …

I don’t know if this would work or not, but try asking your council Registrar to use their Registrar tools to end the registration on one of them.

I would like to think they would have tried that, but you never know, so I can inquire tomorrow! Thanks!

Still hitting roadblocks, can we merge the two accounts? BSA 14869801, needs to be merged with BSA 14869751 (so that BSA 14869751 is the only one that remains).

@KristinReichert You can’t drop either one? They both show as expiring 2/28.

Yeah I would say go into the 60 day grace period (3/1) and try - but they may be in grace period also

Nope, when I try to drop them out of the recharter it tells me: Update to prepaid member record not allowed.

I was really hoping to submit my recharter on time and not go into the grace period. Everything else is in order and ready to go, except for this duplicate account. :frowning:

@KristinReichert I have reported this to the developers.

@KristinReichert We have asked the developers to take a look at your issue.

Can't remove scout from recharter

My Scouting Tools Internet Recharter

KristinReichert February 17, 2023, 4:00pm 10

They are expiring because that is when we recharter. I literally can’t do anything with them, which is why I figured next best idea would be to merge the accounts and then I am down to one.

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Can't remove scout from recharter

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