I’ve had three parents tell me that they can’t see events on our calendar in the app when there is more than one event on the same day. They still get the event reminder emails, but they are unable to navigate to an event and sign-up from the app. This only seems to happen when there are multiple events on the same day.
@MattWeiss - are you referring to the red scouting app ?
Yeah we would probably need a screenshot to understand what they are seeing
This problem only seems to happen when there are two event on the same day.
https://advancements.scouting.org/calendar/event/6945107 and Scoutbook Plus
So this is using the Red Scouting App?
@MattWeiss - your screenshot IS the red scouting app and not advancements.scouting.org
Yes. I don’t use the app because it doesn’t have administrator functions, so it’s tough for me to see what the parents see.
We will report this but we recommend parents also use advancements.scouting.org or subscribe to the unit’s calendars from their iCal, Outlook or Google Calendar. Links are on the calendar page at Scoutbook Plus.
@MattWeiss few items on this - in testing we see multiple events in app.
Make sure the scout is invited to all the events first.
They were all invited, but one of the events didn’t have an RSVP. Maybe that’s got something to do with it.
Are they still invited to the events?
Yes, I just checked. They were all invited.
@MattWeiss - they could try uninstall and reinstall of the app. In the end though they are better off just using the website
