I have a commissioner that is also in a unit as assistant scoutmaster. Though recharter for the unit is processed, and I see him there in MyScouting, he’s reporting that things aren’t showing in Scoutbook now. Crossroads of America council ID 132527594. Sometimes there are situations where a manual sync needs initiated that SUAC individuals can initiate or might see some other issue there.
This is fixed. For some reason I don’t understand, his BSA Member ID from a previous Council was placed on his SB account so the next time he logged in a new account was created.
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