CM removed as parent connection

Scoutbook Using Scoutbook & Scoutbook Plus
1

I recently noticed that neither of my kids show up when I log in to SB. Looking today, it seems as if I have been removed as Parent/Guardian connection. I still see them in the roster since I am CM, but it’s weird to me not to see them as my connection. What changed? Did this happen when Clean Old Connections was run?

2

Sounds like you have 2 SB Users - let me take a look

3

@BenMason you are connected as parent to 2 scouts (EM, OM) with your (initial)scout username. Everything looks fine - I can setup a screenshare to look if needed

4

Sure, can you reach out to me directly?

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@BenMason
I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

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