We recently registered two new Scouts (female) to our Troop (7339) Northern Star Council. They appeared in Scoutbook a day after being registered at the registrar’s office. They appear in our roster greyed out and the last name as an initial.
When I click on the "Connect: at the bottom of the Troop Roster it says that I am connected to all Scouts in the Troop;
In Connections Manager, I can edit all other Scouts except to the two new ones where I get a pop up says “You do not have permissions to change this scout’s permissions!”
As they are greyed out in the roster, I am also unable to edit them in their profile to add the parent connections.
Any assistance on this is gratefully appreciated.