Correcting Adult Registered DOB

Scoutbook Using Scoutbook
1

I have a parent who is completing their paperwork to now be a registered adult but they are getting a error noting the DOB is incorrect. Can that be corrected via ticket here?

2

@WilliamEvans

You need to contact your council to have a DOB corrected.

3

Sounds like they could be trying to use their scout’s account instead of their own.

4

It is possible that the parent might have more than one BSA member number.