Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
While not a Scoutbook Feature request but a Forum Feature request. Can Council name be added to headers (under name). May help foster some interaction. Also for those councils more pro-active in Scoutbook Support and training they can hop in and help when their folks have an issue.
It would make it easier to quickly help people find local resources. For example if I saw someone from my council post a question that seemed like they needed some one on one help I would reach out to them. In addition if someone posted about people not showing up in scoutbook a fellow council member might be able to chime in if the registar has been out and they are 3 weeks behind. Stuff like that.
I asked this question as I am seeing a lot of basic questions being asked that seem to need some specific hands on help (dupe accounts etc.). Can an option be made to create a group of sub categories that would show up based on a persons membership (similar to how I see my registered units message boards). These would be created at the request of a council Scoutbook Champion.
So if I requested one be created for my council people with membership in my council (only) would see a group in the Scoutbook area called xyz council Scout Help desk.
It would take some pressure off SUAC members and help connect folks to a local resource.