BSA ID 133034331 and Scoutbook ID 1554215 call him “Charles”, a new youth Scout joined on 1/29/2021. He would never auto synch in Scoutbook and I asked for your help fixing it from my Council. Scoutbook added another duplicate “Charles” but changed his BSA ID to 137237731 and Scoutbook user ID to 11784020. Same kid with the same father, mother, birthday, address, etc.
The new “Charles” lost all of his Cub Scout history to include his Arrow of Light. I have a copy of his Cub Scout Advancement Report. How can I transfer the old data to his new ID number? Then I need to remove the old account.