Delete Users

Scoutbook Using Scoutbook
1

Hello,

I have 2 users who have had duplicate accounts created that do not match our roster. Because they have the generic, autogenerated email changeyouremail@scoutbook.com, I am unable to update and correct the proper user accounts for these parents/leaders. I continually get the message that the email already exists on a different account.

Need Deleted:

10447002
10603470

2

I have the same issue with this User ID as well: 10358787.

3

@MelissaCoffey - you have not provided clear enough data - we need Old UserID (or BSA #) / New UserID - side by side - I see the first 2 numbers are the same person I think byt they do not have the default email

4

The first two are different people with the same name. They both go by Chris but one is male and one is female. It’s been a tangle. Each of the below has 2 accounts. One has the correct email; while the other has the default.

Bad ID = 10447002; Good ID = 11262312
Bad ID = 10603470; Good ID = 8653664
Bad ID = 10358787; Good ID = 10384342

Your help is greatly appreciated!

5
  1. can log in with my.scouting.org username: (lastname)kiddos
  2. good to go
  3. good to go
1 Like
6

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