Scoutbook is now importing parents for new Scouts. We had a younger brother join the Pack this year. When his application was processed, a ‘new’ Dad was created for him, instead of linking to the existing account his Dad already has.
I tried to delete the ‘new’ Dad, but it won’t delete since it is linked to the younger son. So I went into the Scout’s account, but it won’t let me ‘unlink’ the account (that option is greyed out). How do I delete this unwanted parent account?
Looking at the longer term, what is Scoutbook doing so that ‘new’ parents aren’t generated every time a younger sibling joins? As far as I can see, the same parental information was provided to the Council the second time but they created the account using a shorter nick name instead of the Dad’s legal name.