I have a den admin who is getting an error when he tries to enter activity against an adventure. It says he doesn’t have access to the API. I’ve checked everything in his membership and I don’t see any reason why he wouldn’t have access to his scouts.
Can you provide their bsa member number (no names) please?
His ID is: 135164805
Thanks!
Is the den leader having trouble entering for more than just their own child?
Den Leader doesn’t have a child in the pack. He’s getting the error message on all Scouts, using 3 different devices (mobile and desktop).
Does he have his pack role selected in the upper right corner?
I’m not sure what you mean. I see the Pack in the top right and his profile is listed as the Den Admin.
Can you show a screenshot of what it should look like?
@TaraSalvi - perhaps it may he easier if that user is engaged here
Oh, it for sure would be. Just trying to get our requirements figured out in our last week of the year.
His says Den Admin where mine says Committee Chairman (annoying).
Is Den Admin not allowed to submit updates towards advancement.
@TaraSalvi - what are the steps that person is taking to enter the advancement items and they are in advancements.scouting.org?
This is the screenshot he sent me. It looks like the right place to me, based on where I update advancements.
@TaraSalvi if needs to be done now - one solution is for another leader to try to get it done. ???
I know. I’m doing it for him now. I’m just annoyed that it’s not working for him when it worked for all of my other leaders.
@TaraSalvi - SUAC is also - BUT lets get unit sorted before 1 user is all I am suggesting
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This has been reported to the developers, but we do not know when it will be fixed.
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Hi! Piggybacking on this. I have this same issue.
- My ID is 140625342
- My pack role is selected Snip - Advancement Requirements | Scoutbook Plus (9)
- I get the “Error User is not authorized to access this API.” when I try to enter any completion of an activity for a scout that is not my own son.
Thanks!
Lindsey
Same exact situation here-- Leading an AOL patrol, trying to batch approve the Swimming Adventure for four AOLs-- Pack role is selected correctly, I am listed as Den Admin. Here’s hoping we get a great reply & easy solution! BSA ID 140560904.
This continues to be an issue for me; I’m not sure if anyone else has heard about possible solutions?
Has anyone figured this one out, or is there any guidance yet? I was able to approve one Scout via individual quick entry… but no luck using the unit quick entry – I was able to move through all of the screens, including confirmation – but it has not posted to the Scouts’ profiles.
Member ID: 14431740, DL/ACM
