Den Leaders Disappeared and Gone from Roster

Scoutbook Scoutbook Bugs
1

I have 2 Den leaders who are registered adults and are shown correctly in my.scouting.org pack roster. They are active in scoutbook. They are now missing from the scoutbook pack roster completely. I can not find them to add them.

2

if you post BSA numbers we can look

3
  • 133153841
  • 123955571
4

@ClintMelton - ok I have these cleaned up and have set a Position sync - look around 4pm CST today

5

I have a similar issue. Person is registered in both Pack (Cubmaster) and Troop (Committee Member), but does not appear in the Troop roster on Scoutbook.

BSA ID 132612905.

6

@MatthewAnderson6 my systems show he has a Troop committee position in Scoutbook

7

Apparently he appears in “parents” but does not appear in “Leaders”. I’ve sent this thread to them to see if they can share any other insight on the issue.

8

@DonovanMcNeil 123955571 appears to show up in my roster now, but 133153841 is still missing.

9

I think what is best is just to search for the user under Roster > Add leader

10

Ah ok. Thank you. It seems to be fixed now.

11

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