I am a merit badge counselor and a scoutmaster attempted to link me with one of the scouts in the troop. However, it appears he created a new / duplicate account. When I log into Scoutbook, I get a message that says "Warning, another user is using the same email address. How do I go about merging the accounts so that there is only one merit badge counselor record and I am listed as the scout’s merit badge counselor?
@ChristianZimmermann I have merged your Scoutbook accounts.
You might need to log all the way out, then log back in again.
Hello @JenniferOlinger,
I don’t know how to create a new post, so, posting my request as a reply to this topic as I have the same problem.
Hi, I’m Om Prakash Gangwal, a MB Counselor with Troop 153. Apparently there are two accounts on my name with slight difference in the names (space missing). Could you please merge these accounts?
Here’s my info:
GOOD ACCOUNT (lists me as MB counselor, tied to my YPT and other training…)
Name: OmPrakash Gangwal
Member ID: Ending with 2564
BAD ACCOUNT (typo in my name & I’ve never logged into it and doesn’t even have any DoB)
Name: Om Prakash Gangwal (notice the extra space in the first name)
Member ID: ending with 0121
Thanks for any assistance.
OmPrakash Gangwal
Troop 153
@OmPrakashgangwal Your Scoutbook accounts have been merged.
Please log all the way out, then log back in again.
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