When I log in to Scoutbook it says I have duplicate accounts using the same email. My member ID is (removed by Moderator) and email is (removed by Moderator)
@JulianaHardy I am checking.
@JulianaHardy This should be fixed.
You might need to log all the way out, then log back in again.
Thanks! I will check.
I am also having a similar issue. It says I have another account associated with the email. I am unable to receive messages from Scoutbook, though in my profile, it shows that we should be receiving.
Many thanks for checking!
Well I think you and husband are using your email - and in Scoutbook you have opted out of receiving email under you account - you can change that in Scoutbook > My Profile > Email > change the toggle
I am having the same issue where it is showing 2 accounts. We moved, joined a new council, and I would like to have profiles merged.
I will look into this for you.
What is your current council?
National Capitol Area Council
This is all fixed. I have merged SB accounts for you, your Scout and the Scout’s mother. The reason there were multiple accounts is some registrations had a middle name while others did not. Note I could not find an NCAC BSA Member ID for the Scout’s mother.
I have put all of the other Council MIDs as secondary on the my.scouting.org IDs for you and the Scout’s mother.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.