Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
Hello, I am getting a warning in Scoutbook that “another user is using the same email”. I’m pretty sure it’s me, twice. Could you combine the accounts? I believe this is preventing me from having my boys linked to me on my.scouting.org page as well.
@StacyTompkins I have corrected the spelling of your name here in the forums.
The reason my.scouting is not showing your children is because your user relationships (parent / child) are not set up at my.scouting. Your local council can set them using their Registrar tools. We (SUAC) do not have this ability.
If you have multiple questions, it might be easier if you just ask them all in a single post.
Thank you! You are so helpful, as I don’t understand all these parts of the scouts. I’ve emailed someone hopefully at the local council, to help, so I’ll wait to hear back. I don’t know what Scoutbook and my.scouting are supposed to look like, so it’s hard to know if things are set up correctly until I try to do something. While putting this email together, I’m seeing some of my questions have been answered, but I do have a few more below. I also don’t love giving all these numbers and our names out to the public, so I’m hoping this email works.
My boys and my husband and I recently switched troops from troop 0024 to 1030, and that’s when I started having troubles, as things weren’t set up correctly in our original troop.
So first of all, the four of us should be part of troop 1030. Until today, I was still able to see troop 24, so someone must have changed that. All of our names and numbers are below if needed.
The picture below is what I see after logging into Scoutbook and selecting one of my boys (related to the old troop 24). I have to make sure I reselect them at the top with troop 1030 to make sure we have the correct troop selected. Is that normal? Is there a way when selecting them, it gives the information with troop 1030?
(picture removed by Moderator)
Also, should the troop 24 scout leaders still be on S.'s and L.'s Scoutbook connections? There are three of them. What’s the protocol after switching troops? I just found a section where I can change their connections. How should past leaders be connected to them now?
At my.Scouting, if the council has set up your parent / child user relationships, then you should also see your children on the “My Application” page. My guess is that your husband already has the parent / child relationships, because his name was likely on their BSA youth applications.
For you, I see a pending registration as an ASM in Troop 1030. There is an overnight process that needs to run, but you should be on the new troop’s roster within the next 24-48 hours. Same thing for your husband.
S. has an open leadership position as Senior Patrol Leader with the old troop. I would recommend putting an end date on it. I do not think that you or the new troop can approve that position – it would need to be approved by a leader in the old troop.
L. has an open leadership position as Outdoor Ethics Guide with the old troop. Same recommendations as with S.
With your Scouts, you can go to their [Scout]'s Connections page in Scoutbook and click on the “Clean Old Connections” button to remove the connections to the leaders in the former troop.
Your e-mail address was on L’s Scoutbook account. I have removed it. There is a good chance it will come back, any time that S. or L.'s records are updated.