We have an Assistant Scoutmaster and Parent with duplicate BSA IDs. She cannot log into Scoutbook under either set of credentials. We suspect her BSA IDs need to be merged so she can login using her my.scouting.org username/password
The BSA IDs are:
- 134890402 (the ID that is listed under the unit she is registered with)
- 12022038 (this ID includes personal information but not YPT, so likely an old number that is the one causing problems.)
Any help appreciated. Thank you!