I also have an issue with a duplicate. I have one account as a leader, another as a parent, and my parent account doesn’t have an email address. How can I have just one account to make sure my scout is connected to me in Scoutbook?
End your connection as a parent and that account basically vanishes and connect your leader account to your child as a parent under the connections
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Just as I sent it, I figured it out on the mobile app. Thanks for the quick response. I really appreciate it.
I am having the same issue as Joe was above.
My account email was changed to changeyouremail@scoutbook.com but when trying to replace my email, the new email is already associated with another Scoutbook account. This is a new issue as of this morning and is causing quite the headache as we are active Scoutbook users in our Troop.
@MrsMason06 Sounds like recharter got you I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)
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@DonovanMcNeil hello good Sir, I am having the same issue as those above and exactly as @MrsMason06 had. Would you be able to help me out as well? Thank you for all that you do.
@KevinMason1 I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)
I have multiple leaders who need BSA IDs merged so they can log in. Would someone please message me? Thank you!
@ChristopherDeis I’ve sent you a private message. Look for the notification in the upper right.
Hello -
Thank you for volunteering your time to help us fix these hiccups. I too have this issue with at least two parents in my Troop (and Pack/Troop).
If someone could connect with me to help sort it out, I’d greatly appreciate it.
@JohnGoshorn Ive sent you a private message.
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