I have a scout who earned and was awarded 3 Eagle Palms last year (bronze, Gold, Silver). He just finished another 5 merit badges. Scoutbook is showing his second bronze palm as 100% complete under the advancement tab, but it won’t show up on his page and isn’t showing in either the needs approving or purchase reports.
When I go to the Advancement tab and open up the 2nd palm I can see that the checkbox next to Percent Competed remains blank. If I try to mark it as complete by entering the date it was earned, I get an error message saying “Palms must be earned in order. This palm cannot be earned before the last palm is earned.” What am I doing wrong?



