I have this same issue for 16 of my 29 scouts; multiple ranks showing as pending - one is already Eagle as of months ago. One scout who is in high school with tenderfoot rank is listed as a bear scout. Our troop uses Troop Web Host which was synced an up to date with IA1. I don’t have time to screen shot all of them. Is there a pending fix for this. I have no confidence in Scoutbook / IA2 now and am not sure how to proceed.
To be clear, I am not referring to ‘awards.’ I am referring to rank advancements.