Email Reply from Nonuser

One of my Pack emails got a reply from someone that is not on my roster and they say they’re not even in Scouts. How is this possible? I can share the email address if needed.

@JerryJune I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

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