Error message: personGuidToCheckRole to check can't be empty

[NatashaBull]

Hi, I am registered in two different councils in different states (Advancement Chair for a Troop and Advisor for a Crew). I am usually able to switch between roles in my.scouting.org by clicking on manage member ID and switching councils.

Today I am getting the following error message when I try to enter Scoutbook:

Please edit your profile and enter your Member #

However, it does open up Scoutbook for me. When I try to enter rank requirements or merit badges and am taken to ScoutbookPlus, I get the error message:

personGuidToCheckRole to check can’t be empty

Any help would be greatly appreciated, as I have a Court of Honor tomorrow (of course!).

Member ID124874942

CouncilMinsi Trails Council 502

Primary (Troop 519G Unit Advancement Chair)

Member ID140974026

CouncilNorthern New Jersey Council, BSA 333

Set As Primary (Crew 57 Advisor)

[Stephen_Hornak]

@NatashaBull- could be related to this

A major focus of the migration to Scoutbook Plus is to have positions mirror the positions shown in My.Scouting to ensure positions were reflected accurately in both platforms. The main purpose it to honor the guidance of our charter organizations and the positions they approve. Therefore, Scoutbook Plus does not use Legacy Scoutbook positions. Registered positions are used to provide base permissions. Some additional permissions can be added by the unit, however, there are restrictions on what can be given. See the updated Scoutbook_Permissions.pdf and the Scoutbook Plus permissions video for more details.