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Error when loading advancement for scout

I am trying to update merit badges for 2 scouts. When I click on “scouts” advancement it spins a lot and then I get an error messaage. I can not click on any of the current scouts and open up their advancement.

Check the scouts’ membership. Do they still have a current membership in a pack?

It is every scout in the troop. All should be up to date. Our troop was one of the first to turn in our packets back in November.

Just wanted to update post closing of the thread that it fixed itself the next day. Thanks

what position are you in the troop? is the position approved in Scoutbook (green shield?)

Did you check this for some of the scouts? We’ve seen that scouts with a membership in a pack and troop simultaneously causes problems.

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