Error when parent is trying to transfer scout

Parent getting this error. They are connected to scout

Without a BSA member number, we can’t take a look.

You might need the council to submit a help ticket to National.

In that scenario, I’ve seen it’s often that they have the wrong mid set as primary

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I have the same issue for a parent transferring their child. The member id is 137332771

@LidiaBoisson The father is the parent listed in Akela. As far as I can tell, he has never created a my.scouting account. The member number he needs to claim is 137332763. Then, he should be able to process the transfer.

Thanks! I will have the father set up the account and try the transfer. The mother wasn’t able to do it.

Alternatively, you could ask your council to set a parent relationship in the membership system for the mother.

@LidiaBoisson - my pet peeve

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They set up the membership under the dad and were able to transfer their daughter. Thanks!

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