Error while connecting second adult to scout account

Hi, I am trying to connect a second parent to a scout account. The parent Membership ID is: 135827058. They received the invitation to connect but once they follow it there is an error message (attached). Could you please help sort this out?

@DiyanaMiriyala that user is parent of ED

I see, maybe he was trying to connect more than once? Anyway, thank you! It seems the connection is completed.

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