Error Your position(s) and related permissions do not allow you to perform this action

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

I am CC for the pack. I am able to accept new scout applications when I click on them to add them to a den, I get the error message: Error

Your position(s) and related permissions do not allow you to perform this action.

This has been going on for a week.

2

@Lauren_BrandiSmith we need exact details of when you see it to report it (no names - but include the MID of Scouts you might be trying to access) and the actions you are trying to take.

3

MIDs are: 141717483, 141718432

I get the error when I go to the Roster on Scoutbook Plus and click on the scout. They are new scouts and not currently assigned to a den. I am trying to click on their account to see what grade they are in to assign them to a den.

4

OK clicking on profile is a known bug - watch the change log for updates

5

I’m having this same “known” issue. I can not see or do anything with the new Scouts.

6

I came here to report the same thing, also with a new scout, and only that scout. Following.

7

I’m seeing the same error for a new Scout. I was able to add them to a Den (for which I’m the Den Leader), but whenever I try to see their profile now, I see the same error message.

Their profile ID is 14360593

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8

I can see and edit our new scout’s profile info. Someone must have fixed something. THANK YOU!

9

Good Evening, I serve as an ASM and Merit Badge Counselor for Troop 0010B and 0010G. For the past two weeks I’ve been unable to perform any actions in Scoutbook Plus. When I go to the roster and click on any scout (0010B or 0010G), I get the same error discussed in this post:

Your position(s) and related permissions do not allow you to perform this action.

I’ve confirmed with our District Executive and Council that my positions are correctly assigned. I was added to both troops, and after 24 hours of sync, the error remains.

Troubleshooting attempted:

• Incognito browser

• Hard refresh

• Clear cache

None of these resolved the issue.

Do I need to provide the MIDs of all troop scouts to resolve this?

Reference MIDs:

• ASM/MBC MID: 141298146

• Parent MID: 140843940

• Daughter’s / Scout MID: 140843942

Any guidance would be appreciated. Thanks in advance!

10

@P.L,

This might be a different issue, but there was a post this morning in the change logs noting that Scouting America IT is still working on the ASM access issues.

https://discussions.scouting.org/t/update-on-error-user-not-authorized-to-access-this-api/506771

11

Thank you so much for your prompt reply!

12

@P.L

If you are trying to complete and/or approve MB reqs or full MB as the MBC, use Legacy Scoutbook.

If you are trying to complete and/or approve as an ASM, this is the issue I described in a change log post earlier today.

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