Failure in associating scout with parent

Scoutbook Scoutbook Bugs
1

Scout X has Parents Y (Pack Leader) and Z, both of which were Connected with Scout X in a different council. After transfer, Scout X was only listed as connected to Parent Z. Parent Y can still be found in Scoutbook through normal Connection search. However, once a Connection is attempted to be made between Scout X and Parent Y through existing record, Scoutbook fails to add connection and asks for Parent Y’s Gender, First and Last Names.

Scout X: SB User ID: 11654059 BSA Member ID: 14627406
Parent Y: SB User ID: 1832332 BSA Member ID: 12928341

2

best bet is this - If the parent is in the unit already by a position or another Scout you can use Connection Manager under Roster, then go to the connection and click the Parent Checkbox

3

Den Leaders really should be Den Admins also

1 Like
4

When I do this, I don’t see an option for Parent checkbox. I see a grid of adults and scouts, and if I select the box that connects the scout and parent, the only options are ‘View Advancement’ and ‘View Profile’. This doesn’t match the ‘green ball’ marker that the other parents have.

5

make the connection > go to Scout and Connections > change to parent there

6

This worked.
Can I ask why this needs to be done in this manner instead of the normal way?

7

The search is broken right now is the simple answer

8

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